Skip to Content

General Terms & Conditions

General Terms & Conditions

Effective date

2025. január 1.

Contact us:

info@nethod.hu

Legal basis:

Act V of 2013 (Civil Code) · Gov. Decree 45/2014 (II. 26.)


General Provisions

These General Terms and Conditions (hereinafter: "GTC") govern the legal relationship between Nethod (hereinafter: "Service Provider") and the natural or legal persons using the services provided by it (hereinafter: "Client").

The Service Provider reserves the right to amend these GTC at any time. Amendments take effect upon publication on the Website. It is the Client's responsibility to regularly review the current version of the GTC.

These GTC apply to all bookable appointment-based services, events, workshops, and training courses offered by the Service Provider, as well as to digital professional materials available for purchase on the Website.

The main applicable laws include: Act V of 2013 on the Civil Code; Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses; Act CVIII of 2001 on certain issues of electronic commerce services; and Act CXXVII of 2007 on value added tax.


Formation of Contract

A booking or order placed through the Service Provider's website (hereinafter: "Website") constitutes a binding offer from the Client, which the Service Provider accepts by sending an automatic confirmation email. The contract is formed at the moment the confirmation email is received by the Client.

Important A booking made on the Website constitutes an order and entails a payment obligation. By placing a booking, the Client accepts all terms and conditions of these GTC.

The Client is required to provide accurate, correct, and complete information. In the event of false information, the Service Provider is entitled to withdraw from the contract and claim any resulting damages.

The Service Provider reserves the right to decline any order without providing a reason; in such cases, any amount already paid will be refunded in full.


Booking & Payment Terms

All services may only be used after full payment of the participation fee. A booking is not considered final until payment has been received, and the Service Provider may offer the slot to another client in the meantime.

Prices listed on the Website are in Hungarian Forint (HUF) and include value added tax (VAT). The Service Provider issues an invoice for the VAT-inclusive total, which is sent to the email address provided by the Client. The Client settles the amount by bank transfer to the account number indicated on the invoice.

When making the transfer, please include the client's name and the name of the booked event in the payment reference to facilitate identification. The Service Provider will notify the Client by email upon receipt of payment, at which point the booking is considered final.


Service Cancellation Policy

The Service Provider sets out below the terms and conditions for cancelling, modifying, and transferring services. Please read these carefully before finalising a booking.

  • The Client may cancel or modify a booked appointment no later than 72 hours before the start, exclusively in writing, by sending an email to info@nethod.hu. Cancellations made verbally, by phone, or through any other channel cannot be accepted.
  • We are unable to refund the amount paid, except where the event does not take place due to the Service Provider's fault — in which case the full amount paid will be returned to the Client.
  • The value of a service cancelled within the deadline (at least 72 hours before the start) will be credited against the total price when booking any other service available on the Website. Credits do not expire and cannot be transferred to third parties.
  • Within 72 hours before the booked appointment, the slot can no longer be modified or cancelled for any reason; however, the Client may transfer the right of participation to another person free of charge — to do so, the recipient's name and contact details must be submitted in writing to info@nethod.hu.
  • If the Client fails to appear at the booked appointment (and has not previously transferred it), they forfeit their right to participate; 100% of the amount paid will not be refunded.
  • All services may only be used after full payment of the participation fee.
  • Prices listed on the Website include VAT; the invoice will be sent to the email address provided by the Client, who settles it by bank transfer to the account number shown on the invoice.
  • A booking made on the Website constitutes an order and entails a payment obligation.

Summary Cancellation at least 72 hours before the start: credit towards another service. Cancellation within 72 hours or no-show: the amount paid is non-refundable. Transfer to another person is free of charge at any time before the appointment.


Digital Professional Materials

Digital professional materials available for purchase on the Website (e.g. e-books, PDF documents, audio files, videos, workshop recordings, templates) are available for download or online access following purchase.

In accordance with Government Decree 45/2014 (II. 26.), Section 29(1)(m), the right of withdrawal does not apply to digital content, as performance begins with the Client's express prior consent, and the Client acknowledges that upon commencement of performance they lose their right of withdrawal.

Important No refunds are available for digital professional materials purchased on the Website. By completing the purchase, the Client expressly consents to the immediate provision of access to the digital content and waives their right of withdrawal.

Digital materials are intended solely for the Client's personal, non-commercial use. Copying, distributing, selling, or making them accessible to third parties is prohibited and may result in copyright consequences.


Liability & Force Majeure

The Service Provider takes all reasonably expected measures to ensure the uninterrupted and high-quality delivery of services. However, the Service Provider accepts no liability for failures or delays caused by unavoidable external circumstances (force majeure) — such as natural disasters, epidemics, government measures, or strikes.

In the event of force majeure, the Service Provider will notify affected clients without delay and offer an alternative date or refund the amount paid.

The Service Provider accepts no liability for consequences arising from inaccurate information provided by the Client (e.g. a missed notification due to an incorrect email address). The Client is responsible for complying with any applicable on-site rules during participation and for having the necessary health and physical fitness to use the service.


Data Protection & GDPR

The Service Provider processes clients' personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information (Info Act).

Personal data provided during booking and payment (name, email address, billing details) is processed by the Service Provider solely for the purposes of fulfilling the contract, invoicing, and — with the Client's explicit consent — sending marketing communications. Data is not transferred to third parties, except where required by law.

The Client has the right to access, rectify, erase, port, and object to the processing of their data. Data protection requests may be submitted to info@nethod.hu. Our full Privacy Policy is available on our Website.


Intellectual Property

All content published on the Website and within the scope of services — including but not limited to texts, images, videos, audio files, methodological materials, and digital products — is protected under Act LXXVI of 1999 on Copyright and constitutes the exclusive property of the Service Provider.

The Client is entitled to use the content for personal, non-commercial purposes. Any other use — copying, distribution, public broadcast, or adaptation — is permitted only with the prior written consent of the Service Provider.


Complaints & Dispute Resolution

Clients may submit complaints to info@nethod.hu. The Service Provider will investigate the complaint within 30 days and respond in writing.

If the Client qualifies as a consumer and is not satisfied with the Service Provider's response, they may turn to the arbitration board competent for their place of residence. A list of competent bodies is available at bekeltetes.hu; online dispute resolution is available via the European Commission's platform at ec.europa.eu/odr.

In the event of a legal dispute, the parties submit to the jurisdiction of the courts of Hungary, and Hungarian law shall govern any such disputes.


Miscellaneous & Final Provisions

Matters not regulated by these GTC shall be governed by Act V of 2013 (Civil Code) and the applicable Hungarian and European Union legislation.

Should any provision of these GTC prove invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the valid provision that most closely approximates its purpose.

The Service Provider is entitled to amend these GTC unilaterally; clients will be informed at least 15 days before the amendments take effect, via the Website and/or by email. Continued use of the Website following an amendment constitutes acceptance of the revised GTC.

JThese GTC take effect on 1 January 2025 and remain valid for an indefinite period.

Nethod.  ·  General Terms & Conditions  ·  Effective: 1 January 2025
Questions? info@nethod.hu

Kérdés esetén keress minket elérhetőségeinken! info@nethod.hu